Effective Date: July 18, 2025
MindEase ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you use our website, mobile applications, and services (collectively, the "Service").
1. Information We Collect
We collect information to provide and improve our Service. This includes:
- Personal Information: When you create an account, we may collect your name, email address, password, gender, and religious/spiritual preferences.
- Usage Data: We collect information about how you access and use the Service, such as your interactions with the AI chatbot, mood entries, journal content, and analytics data.
- Device Information: We may collect information about the device you use to access the Service, including IP address, device type, operating system, and browser type.
2. How We Use Your Information
We use the collected information for various purposes, including:
- To provide, maintain, and improve our Service.
- To personalize your experience, such as tailoring AI responses and spiritual content.
- To understand and analyze how you use our Service to enhance features and functionality.
- To communicate with you, including sending updates, security alerts, and support messages.
- To detect, prevent, and address technical issues or fraudulent activities.
- To comply with legal obligations.
3. Data Sharing and Disclosure
We do not sell your personal information to third parties. We may share information:
- With Service Providers: We may share your information with third-party vendors who perform services on our behalf, such as hosting, data analysis, and customer support. These providers are obligated to protect your information and use it only for the purposes for which it was disclosed.
- For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).
- Business Transfers: In connection with a merger, acquisition, or sale of assets, your personal information may be transferred. We will notify you before your personal information becomes subject to a different Privacy Policy.
4. Data Security
We implement robust security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This includes encryption, access controls, and secure data storage. However, no method of transmission over the Internet or electronic storage is 100% secure.
5. Your Data Rights
You have certain rights regarding your personal information, including:
- Access: You can request access to the personal information we hold about you.
- Correction: You can request that we correct any inaccurate or incomplete personal information.
- Deletion: You can request the deletion of your personal information, subject to legal obligations.
- Objection: You can object to the processing of your personal information in certain circumstances.
To exercise these rights, please contact us at support@mindease.com.
6. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top. You are advised to review this Privacy Policy periodically for any changes.
7. Contact Us
If you have any questions about this Privacy Policy, please contact us at support@mindease.com.